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    Questrade for Seniors — Is It Easy to Use?

    This article is for educational purposes only and is not financial advice.

    An honest assessment of Questrade's platform from the perspective of Canadian seniors and retirees.

    7 min read
    Last Updated: January 2026
    Person using Questrade trading platform with charts and maple leaves

    Educational Disclaimer: Maple Wealth Guide provides general financial education only. We do not offer financial, investment, tax, or legal advice. Nothing on this website should be considered a recommendation. Always consult a licensed professional for personalized guidance.

    Questrade Overview

    Questrade is one of Canada's largest independent online brokerages, founded in 1999. It's known for low costs and was a pioneer in offering commission-free ETF purchases in Canada.

    Key Features

    Free ETF Purchases

    Buy any ETF without commission—one of Questrade's biggest advantages. Selling ETFs costs $4.95-$9.95, but buying is always free.

    Account Types

    • TFSA, RRSP, LIRA, RRIF
    • Non-registered accounts
    • Margin accounts
    • Corporate accounts

    Investment Options

    • Stocks (Canadian and US)
    • ETFs
    • Mutual funds
    • GICs
    • Bonds
    • Options (for advanced users)

    Ease of Use Assessment

    The Positives

    • Website is functional and reasonably intuitive
    • Good educational resources
    • Research tools included
    • Mobile app available
    • Live chat support

    The Learning Curve

    • More complex than Wealthsimple
    • Trading platform has many options that may overwhelm beginners
    • Account types and tax forms can be confusing initially
    • Some features require learning

    💡 Note: Questrade offers a practice account where you can learn the platform without risking real money. Take advantage of this if you're new.

    Cost Comparison

    • ETF purchases: Free
    • ETF sales: $4.95 - $9.95
    • Stock trades: $4.95 - $9.95
    • Account fees: None for most account types
    • Inactivity fee: $24.95/quarter (waived with $1,000+ balance)

    Customer Support

    Questrade offers support via live chat, email, and phone. Wait times can vary. Many seniors appreciate having phone support as an option, which some newer platforms don't offer.

    The Verdict for Seniors

    Questrade is a solid choice for cost-conscious seniors who are comfortable with technology. The free ETF purchases make it excellent for passive investors. However, if you want the absolute simplest experience, Wealthsimple or a robo-advisor might be easier to navigate.

    For seniors with some investing experience or willingness to learn, Questrade offers excellent value.

    About Maple Wealth Guide

    Maple Wealth Guide is an independent Canadian financial education website. Our team of educational writers researches and explains investment concepts, retirement-related topics, and personal finance information for Canadians aged 50 and over. We are not licensed financial advisors and do not provide personalized recommendations. All content is for educational purposes only.

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